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A. Once you have logged on to Internet banking select the “Payments” tab.
Q. What are the service charges for bill pay?
A. Click on the link titled “Bill Pay Terms” at the top of this page. It will take you to the explanation of the service charges for online bill pay.
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Q. Why is one of my accounts not listed in bill pay?
A. When you registered for Internet banking you entered the accounts you wanted access to online. If you need access to additional accounts you may request them to be added to Internet banking by using the option "Add New Online Account" option on the User Services tab. You will than have access to them on your payments tab. Please note that savings accounts are not be eligible for bill pay.
Q. Why did my bill pay from the wrong account?
A. Once you select the account to pay from you must click somewhere on the screen outside the account selection box. If you do not do this and you use the scroll wheel on your mouse it will cause the drop down box to scroll through the available accounts. The account it stops on will be the account the bill pays from.
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